Smart-Palm
Hospitality Cloud Solutions


Your One Stop Shop For Smart Property Management

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Why Choose Smart-Palm PMS

Smart-Palm Property Management Solution covers all hotel internal operations and becomes the property’s direct gateway to all the Online sales and marketing channels in a remotely accessible solution.

One Stop Shop Solution

Smart-Palm PMS offers all essiential hotel management modules thats that include:-

Front office, Back office.
Point of Sales. 
Online Booking & Payments
Self Check-In, Self-Service.
Employee Attendance Tracking & Payroll.
Spa - Health Club Management.
Loyalty Program Module.

Enhance Guest Experience

Guests can now do self service while at the hotel.

Self Check-In & Check Out
Room Service orders through the smart            Palm App.
Request for HouseKeeping through an App.
Control room devices using an App(TV, AC,      Lights. etc) 
The Loyalty Program lets guests earns to          earn points at the hotel which they can            redeem as discounts.  

Boost Your Revenue

Our trendy channel manager lets you recieve booking from OTAs directly into your reservation system.
Online booking(Rooms & Resturants) buddled with online payments drives in more revenue from the hotel website.
The system needs minimal infrustructure therefore saving the hotel budgets of on premise IT Support team and exepensive IT Equipment.

Our Products

Front office

Lets you make reservations directly in the system, Track the number of expected arrival, Guest in house, Expected departures, Visibility of housekeeping room status & most importantly helps to avoid overbooking.

Back office & Finance

Smart-Palm PMS, provides realtime visibility of the revenue from rooms, outlets and health club as well (if the module is taken up).
Inventory of purchased, received and sold items can be monitored in real time to avoid lack of stocks.

Point of Sales

This module manages all outlets & restaurants operations; cashiering, kitchen ordering and food and beverage modules.




Channel Manager

This module directly integrates with Online Travel Agents (OTAs), sending room availability and rates while receiving guest reservations.




Mobile App

This is used by both guests and staff; guest can make room service orders, view hotel menus and facilities, request for house keeping among others.
The staff can use the app to view reports, do remote biometric punch in and out with the help of Geotags; the app can also be use as a mini POS.


Self Check-In 

This is the future of all hotels; as technology is advancing most of the transactions are being done by self service, this modules enables guests to do checkin/out, make payments and get digital key cards on the mobile app of the hotel, scan passports while using checkin kiosk in the lobby of the hotel.



IoT - Smart Rooms

This is an advanced level of automating things in guest rooms in order to create a great guest expirence. Making use of the right hardware and our PMS guests can make use of a mobile have to control room equipment like AC, TV, Curtains, Lights, open door locks without RFID cards. Touch panels and digital signatures can be used enable dnd and other housekeeping requests.

Smart Track

This is a smart way to track the hotel's inventory and monitor the item count. This can futher track items that’s are being taken by either guests or staff, by useing RFID chips that send alerts to the hotel management incase a tagged item is being taken out of the hotel or room. This technology can also be used to count laundry Items.


Health Club
Management

This module can be used to do memember registration, track memembership validity and automatically notify subscribers prior to their expiration dates. With in same module you can membership sales and track revenue made in real time.

Payroll Management

This module integrates with with a biometric devices to help track employee time and attendance; process employee payroll and compute end of service benefits. Configurations can be customized as per the labour law of the of the system users' country.

Loyalty Module

This module helps loyal customers to collect points whenever the visit the hotel and pay for any services; the points can be converted into redeemable products, services & complementary add ons.



Wi-Fi Management

This includes some hardware and if integrated with the PMS system; the hotel can be able to sale high speed internet packages, issues wifi timed vouchers to walk-in guests, lets in-house guest connect to the internet using their guest profile information.


Supported Integrations

Our system runs on an open API and can support majority of third party intergrations.

IPTV

Door Locks

Wi-Fi

Room Automations

CID Systems

ID Scanners

CRM

PBAX - Call accounting

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RECENT NEWS

The Palm Association is now established in the United Arab Emirates and operating in all the Emirates but mainly in Dubai.

We are your one stop shop for all hospitality solutions. Learn more about the Smart-Palm Property Management System.

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